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Review · Time Tracking

ClickTime review

Strong on labor-cost tracking and planning, but unclear tier pricing and paid add-ons make the value harder to judge.

6.8/10Search Legion score

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The bottom line

A capable labor-cost platform, but pricing beyond Starter is unclear and expenses cost extra.

ClickTime combines time tracking, cost allocation, approvals, capacity planning and expense management. The pricing page lists Starter at $12/user/month, but doesn’t say whether that rate is monthly or annual billing; rates for Team and Premier aren’t published. Expense tracking is a $4/user/month add-on.

It looks better suited to teams that need labor data for project costs and budgets than to businesses seeking simple time tracking. One Reddit post raises concerns about pricing and missing scheduling; it has no comments, so sentiment evidence is thin.

Good fit if

  • Professional services teams tracking project costs
  • Finance teams allocating labor by cost center
  • Teams planning budgets and capacity

Skip it if

  • Small teams wanting simple time tracking
  • Teams that need built-in scheduling
  • Buyers needing clear tier pricing upfront
ClickTime homepage
ClickTime homepage, captured Nov 7, 2026

ScoresHow it rates

  • Features8
  • Ease of use6.5
  • Value for money6
  • Support5
  • User sentiment5

What works

  • Tracks hours for billing and financial reporting
  • Allocates labor across projects, clients and cost centers
  • Timesheet approval workflows help verify labor records
  • Premier includes project budgeting and resource management
  • Starter includes web and mobile timesheets and 70+ reports

What doesn't

  • Starter’s billing period is unclear
  • Team and Premier rates aren’t published
  • Expense tracking costs an extra $4/user/month
  • Some integrations are add-ons with unpublished prices
  • A Reddit post flags missing scheduling and high pricing

01What ClickTime actually does

ClickTime tracks employee hours and turns them into labor-cost data for billing, budgeting, and reporting. Teams can allocate time to projects, clients, cost centers, CapEx, and R&D, then use approval workflows to check timesheets. The product also covers capacity planning, expenses, reimbursements, and mileage. Its Ellie AI assistant is described as a way to ask questions about labor data, build dashboards, and match time to projects and tasks.

The pricing information lists four plans. Starter is $12 per user per month for teams tracking project hours, with web and mobile timesheets, 70+ reports, and email reminders. Team adds approvals and cost rates; Premier adds project budgeting and resource management; Enterprise includes custom integrations and advanced security. Prices for those higher tiers are not published. The pricing page offers monthly and yearly billing but does not say which billing period applies to Starter’s $12 rate.

02Where ClickTime is strong

ClickTime’s clearest strength is connecting time records to labor costs and financial work, rather than treating time tracking as a standalone stopwatch. The listed allocation categories include projects, clients, cost centers, CapEx, and R&D, giving finance teams several ways to organize labor. Approval workflows add a check before hours feed into reporting or billing.

  • Starter includes web and mobile timesheets, 70+ reports, and email reminders, according to the pricing information.
  • Team is aimed at organizations that need approvals and cost rates, and includes automated time tracking, AI mapping, Work Types, and time off.
  • Premier adds project budgeting, resource management, custom reports, and dashboards.
  • Expense tracking is available as a $4-per-user-per-month add-on. ClickTime also lists reimbursements and mileage among its expense tools.
  • The product description says Ellie can answer questions about labor data, build dashboards, and match time to projects and tasks.

That makes ClickTime worth considering when labor visibility and project-cost reporting matter more than keeping every workforce tool in one base subscription. The trade-off is that several useful capabilities sit above Starter or cost extra.

03Where it falls short

The pricing is hard to compare beyond Starter. The published pricing details list Starter at $12 per user per month, but do not specify whether that is the monthly or annual rate. Team and Premier have no published prices, while Enterprise is custom-priced. There is no free plan; free-trial availability is not published.

There are also paid extras and undisclosed costs to factor in. Expense tracking is $4 per user per month. ClickTime AI suggestions and Auto-Import, list import, and some integrations are Starter add-ons with prices not published; sandbox access requires a quote. The integration add-ons cover ERP/accounting, HRIS/payroll, Salesforce, work-management, automation, and BI tools, but the published details do not identify which plans include them or their prices.

A Reddit post says ClickTime lacks scheduling and may be too expensive for smaller teams or simpler needs. Treat that as one user discussion, not a published product limit. The pricing details also publish no user caps, storage limits, or trial length, so those points need confirmation before comparing plans.

04ClickTime pricing: what you'll actually pay

The pricing page lists Starter at $12 per user per month. It includes web and mobile timesheets, 70+ reports, and email reminders. ClickTime offers monthly and yearly billing, but the pricing information does not say which billing period the $12 rate uses or list separate rates for each period.

The cost jump to Team, Premier, and Enterprise is hard to assess: ClickTime does not publish prices for those tiers in the published pricing information. Team adds approvals and cost rates; Premier adds project budgeting and resource management; Enterprise has custom pricing.

Expenses are a separate $4 per user per month. Other charges are less clear: AI suggestions and Auto-Import, list import, and some integrations are add-ons, but their prices are not published. A sandbox requires a quote. Get a written quote for your actual tier, billing term, add-ons, and user count before comparing ClickTime with a simpler time tracker.

Full ClickTime pricing breakdown →

05Switching to (or from) ClickTime

The published information does not specify a migration service, supported import formats, or data-export options. List import is a paid Starter add-on, but its price is not published; that does not establish what data it accepts or whether it helps move records from another system. Ask ClickTime what it can import, and how you can export timesheets, approvals, expenses, and cost-allocation data before signing.

The published material includes no Reddit posts or comments, so we can’t substantiate claims about why users leave or how difficult a switch is. Lock-in risk is therefore unclear, not proven. Before moving in, check whether your reporting needs depend on custom reports, integrations, or historical labor data, and get export details in writing. Before moving out, confirm the format and scope of available exports and whether connected systems need separate changes. ClickTime lists integrations as add-ons on some plans, but the published pricing information does not identify every affected plan or integration price.

From the threadsWhat users say

The Reddit evidence is thin: one post with no comments describes ClickTime as feature-rich for professional-services firms but flags missing scheduling and high pricing for smaller or simpler teams. That is one summary, not a broad user consensus.

Detailed project tracking
needing detailed time tracking, project costing, and resource planning
r/Connecteam · view thread
Broad feature set
its features are comprehensive
r/Connecteam · view thread
Scheduling gap
its lack of scheduling
r/Connecteam · view thread
Price may deter small teams
high pricing may make it less appealing for smaller teams or businesses with simple needs
r/Connecteam · view thread

Questions people ask

What does ClickTime do?

ClickTime tracks employee hours and turns them into labor-cost data for billing, budgeting and reporting. It also supports cost allocation by project, client, cost center, CapEx and R&D; timesheet approvals; capacity planning; expense management; and Ellie AI for questions about labor data and matching time to projects and tasks.

Does ClickTime support mobile time entry?

The Starter plan lists web and mobile timesheets. The available product details confirm mobile time entry, but do not say whether ClickTime offers a dedicated native app, which operating systems it supports, or whether mobile access is included on every plan.

How much does ClickTime cost?

Starter is listed at $12 per user per month. The pricing page offers monthly and yearly billing but does not say which billing period applies to that starting price or list separate rates. Expense tracking is a $4 per user per month add-on. Team and Premier prices are not published; Enterprise is custom-priced.

Does ClickTime include scheduling?

The Reddit post says ClickTime lacks scheduling, which it identifies as a drawback. The product details do list capacity and resource planning, including visibility into costs and utilization, but do not describe a scheduling feature. Those are different functions, so confirm scheduling requirements before choosing ClickTime.

How do ClickTime’s plans differ?

Starter is for teams tracking project hours and lists web and mobile timesheets, 70+ reports and email reminders. Team adds approvals, cost rates, automated time tracking and AI mapping. Premier adds project budgeting, resource management and custom reports and dashboards. Enterprise adds custom integrations, advanced security and dedicated-expert onboarding.

Sources

  1. ClickTime homepage
  2. ClickTime pricing page
  3. Reddit: Honest ClickTime Review 2025: Pros, Cons, Features & Pricing