Chanty review

Chanty is a team workspace that puts employee, guest, and AI-agent conversations in one place, alongside tasks and calls. It is meant to keep work connected to the conversation that prompted it: turn a message into a task with one click, or add an agent to a chat and give it context and work to do.

The product brief also lists controls for setting permissions for people and agents, plus a real-time log of agent actions. Voice notes are another input: agents can understand and act on them, according to the feature description. That gives Chanty a broader pitch than a chat app, though the core proposition is still familiar: coordinate a team, track follow-up, and manage access without splitting those jobs across separate tools. The available pricing details do not say how many agents a team can add or whether agent use has separate limits.

Chanty’s clearest advantage is putting chat, task handoff, calls, and agent controls in one workspace. Turning a message into a task avoids re-entering the request elsewhere, while adding an agent to a conversation gives it context. Permissions and a real-time action log also address basic oversight concerns when agents are involved.

The free plan is useful for a small team evaluating the workspace: it costs $0 per team and includes up to 5 team members, 1 guest, 20GB of file storage per team, up to 10 integrations, and unlimited searchable history, according to the pricing details.

Paid entry is low on paper. Business costs $3 per user per month with annual billing or $4 per user per month with monthly billing. It lists 20GB secure storage per user, 3 free guest seats per member, a 99.9% uptime guarantee, 24x7 support, and HIPAA compliance and a BAA. For teams that need those controls, the price is easy to compare against a separate chat-and-task setup.

The free plan’s limits are meaningful if the team is growing: it stops at 5 members and 1 guest, with 20GB of storage for the whole team and a maximum of 10 integrations. Unlimited searchable history is useful, but it does not remove those people, storage, and integration caps.

Business pricing is per user, so the $3 annual rate scales with headcount; the monthly rate is $4 per user. The pricing details do not publish a cap for AI agents, agent actions, call duration, or audit-log retention, so teams should confirm those points before switching. They also do not specify how many integrations Business includes. Enterprise pricing is custom and not published, even though the plan lists unlimited integrations, unlimited custom roles, regional data residency in the US, EU, and APAC, and dedicated support with an SLA. That makes the higher-control option harder to budget without a quote.

Chanty has a free plan for up to five team members, with one guest, 20GB of file storage per team, up to 10 integrations and unlimited searchable history. The Business plan costs $3 per user per month with annual billing or $4 per user per month with monthly billing, according to the published pricing information. That is a change in pricing basis, not a simple flat-fee upgrade: costs depend on your paid user count. Business includes 20GB of secure storage per user, three free guest seats per member, calls-related admin controls, a 99.9% uptime guarantee, 24x7 support, and HIPAA compliance and a BAA. Enterprise pricing is custom; the listed inclusions are unlimited integrations and custom roles, regional data residency, dedicated support and an SLA, and custom workload capacity. No add-ons are listed. A free trial is not specified, and published AI usage limits are not available. Check the annual billing commitment and seat count before comparing the $3 rate with monthly alternatives.

Chanty combines team chat, tasks, calls and agent controls, so a move may mean replacing more than a messaging app. Its listed features include turning messages into tasks and reviewing a real-time log of agent actions. But the published information does not say whether Chanty imports data from other tools, what export formats it supports, or whether migration assistance is available. We can’t estimate the migration effort or confirm how portable your conversation history, tasks and agent records are from this material alone. Before switching, ask Chanty for a sample export and confirm which data, files and permissions it includes; also check whether you can retain records after cancelling. The published sources contain no Reddit posts or comments, so we can’t responsibly say what tends to make users leave based on Reddit. Treat portability and migration support as questions to resolve before moving a team, not as documented capabilities.