Certisign review

Certisign offers digital certificates, electronic signatures and identity tools for online transactions. Its certificate range covers individuals, companies and websites, including e-CPF, e-CNPJ and SSL/TLS certificates. Those certificates can support online identification, access to internet services and electronic document signing.

The company also offers online document signing and management, with workflows and signing-stage tracking. Certificate renewal is another part of the service: customers can renew certificates before they expire. For identity checks, Certisign lists facial and fingerprint recognition for identification and fraud prevention.

Businesses can use its corporate solutions to secure digital journeys and transactions in areas such as finance, healthcare and education. The offering is broader than an e-signature tool, but the published information does not map each feature to a particular plan or certificate type. Buyers should confirm what is included for their use case before comparing prices.

Certisign’s main advantage is range. It combines certificates, document signing and identity verification, which may suit buyers who need more than a way to collect signatures. Its certificate options cover individuals, companies and websites, while e-CPF and e-CNPJ address distinct Brazilian identity and business certificate needs.

The signing product includes workflow creation and tracking, so teams can manage the stages of a document’s signing process online. Certificate renewal is also listed, giving customers a way to renew before expiry rather than treating certificates as a one-time purchase. For organizations, the company describes secure digital journeys and transactions for finance, healthcare and education.

• Certificates support online identification, access to internet services and electronic document signatures.
• Facial and fingerprint recognition are listed for identity verification and fraud prevention.
• The pricing data lists three set document-volume tiers and a custom option for organizations that need more volume, branding, dedicated support or API integrations.

That breadth is useful, but the published information does not say which features come with each signing tier.

The clearest constraint is document volume. Listed tiers cover 10 documents per month on Básico, 15 on Intermediário and 20 on Avançado. Annual billing raises those allowances to 120, 180 and 240 documents respectively; that may be restrictive for teams with frequent signing needs. The Personalizado plan offers custom send volume, but its price is not published on the vendor's site.

Pricing data lists Básico at R$27.10 monthly or an annual-billing equivalent of R$19.40 per month; Intermediário at R$31.05 or R$27.15; and Avançado at R$33.60 or R$31. Annual billing is paid upfront, so the lower monthly equivalent is not a month-to-month price. The published data marks no free plan and does not specify a free trial. It also does not clarify whether certificates, biometric checks or other services cost extra, or which features are included in each signing tier. Get those details before comparing total costs.

Certisign’s listed plans start at R$19.40 per month, the annual-billing equivalent for Básico. That plan costs R$27.10 monthly when billed monthly and includes 10 documents a month, or 120 a year on annual billing. Annual billing is paid upfront; the monthly figure is an equivalent, not a monthly payment option.

Intermediário costs R$31.05 monthly or R$27.15 per month equivalent annually, for 15 documents monthly or 180 annually. Avançado is R$33.60 monthly or R$31 per month equivalent annually, for 20 documents monthly or 240 annually. Moving from Básico to Intermediário adds R$3.95 a month on monthly billing; the jump to Avançado adds another R$2.55. The pricing information lists no free plan and no add-ons. Personalizado has no published price: volume, branding, support and API integrations are negotiated. Check whether your expected signing volume fits the caps before choosing a billing term.

Plan the change around both your documents and your digital certificates. Certisign offers document signing and certificates for individuals, companies and websites, but the published product and pricing information does not explain how to export documents, signing histories or certificate data. Ask Certisign what can be downloaded, in what format, and whether workflows or audit records transfer before you commit.

Migration effort will depend on which services you use: replacing document signing is a different project from replacing certificates used for identification or secure connections. The published material does not publish migration steps, portability terms or cancellation details, so get those in writing. We also don’t have Reddit posts or comments in the published material to substantiate claims about why users leave. Compare the document caps and confirm your data-export options with the vendor before moving either direction.