Brushfire review

Brushfire is event ticketing and registration software for churches, schools, attractions and other event organizers. It covers ticket sales, attendee registration and event check-in, with support for virtual events and on-demand access, according to the published product information. The homepage also lists attendee support and sales recovery.

The feature set includes an event app for managing tickets and events on the go, plus automatic abandoned-cart recovery through CartStack. That makes Brushfire a focused event operations tool, rather than a general marketing platform. Its pricing is not one-size-fits-all: the pricing page separates attractions, education, churches and other organizers, with a mix of per-ticket charges and a monthly church tier. Before switching, organizers should compare the ticketing fee and payment processing costs against their current setup.

Brushfire brings ticketing, registration and check-in together, which can reduce the need to stitch separate event tools together. Its listed features also cover online events, on-demand access, mobile event management and cart recovery through CartStack. The pricing page describes options for different types of organizers rather than forcing every customer into one plan.

• Attractions and education plans list a $0.75 fee per paid ticket, plus credit card fees; free tickets have no Brushfire charge on those plans.
• The under-1,500-attendance church tier is listed at $299 per month, plus processing fees. It includes ticketing, registration and integrations with leading church management systems.
• Education and other-event plans list a Dedicated Customer Success Manager. Attractions, education and other events list season passes, group ticketing and a mobile box office app.
• Attractions and other events list a hardware credit for organizations switching providers.

Those details may suit organizers that need more than basic ticket checkout. But the value depends on which plan applies and how its fees compare with your ticket volume and payment setup.

Brushfire’s pricing needs careful checking before a move. Attractions and education pay $0.75 per ticket plus processing; other events are listed at $1.50 plus 1% per ticket and card fees. Churches over 1,500 weekly attendance are listed at $1 plus 1% per ticket, also plus processing. The under-1,500 church plan is $299 per month plus processing. The 1,500-attendance threshold is the clearest published plan limit; the published pricing details do not list event-volume, attendee or ticket caps.

Payment processing is a separate cost. The pricing information lists different Square and Stripe rates by transaction type, and also gives Stripe partnership rates, so confirm which rates apply to your account. There is also a pricing-page inconsistency: it lists the $299 monthly church tier, while its FAQ reportedly says there are no monthly costs. Ask Brushfire to clarify that in writing. Annual rates are not published, and a free trial is not specified on the vendor's site.

Brushfire’s pricing page lists two per-ticket plans at $0.75 per ticket plus credit card fees: Attractions and Education. Free tickets have no Brushfire charge. Churches under 1,500 weekly attendance pay $299 per month plus processing fees; churches over that threshold pay $1 plus 1% per ticket, plus processing. Other event organizers pay $1.50 plus 1% per ticket, plus card fees. That’s a meaningful jump from the $0.75 plans, especially once processing is added. The page lists no annual rates.

Processing costs depend on the payment setup. For example, the listed Stripe online rate is 2.9% plus $0.30, while Square online is also 2.9% plus $0.30. The pricing page’s $299 monthly church tier also conflicts with an FAQ statement that there are no monthly costs. Confirm which fees apply to your account, including any processing charges, before switching.

Brushfire lists a hardware credit for attractions and other event organizers switching providers, but the available details don’t say how much the credit is or what qualifies. Churches can connect Brushfire with leading ChMS platforms; Education plans list a dedicated Customer Success Manager. Those may help with setup, but the published materials don’t describe migration services, import formats, or how long a transfer takes.

Data portability is another open question: export options, cancellation terms, and whether attendee or order history can be downloaded aren’t published in the published material. We also don’t have Reddit posts or comments in the published sources, so we can’t responsibly report why users leave Brushfire. Before committing, ask Brushfire to confirm what data you can export and in what format, what happens to upcoming events and attendee records if you cancel, and whether your payment processor and integrations will carry over.