Big Tickets review

Big Tickets is an online event ticketing platform with a public event-discovery site. It gives organizers tools to sell tickets online, including a separate option for events that use reserved seating. Its listed event formats also cover drive-in movies and concerts, plus livestream and other online events. The product includes an organizer app and an attendee app, so its offer spans event setup and ticket buying rather than checkout alone.

There are two listed pricing routes: Standard (Pay-As-You-Go) for events with standard ticketing needs, and customized pricing for high-volume events, festivals, and fairs. Standard has no monthly fee or subscription. Free tickets and events cost $0; paid tickets carry a $1.49 plus 2.5% service fee and a 3% payment processing fee, according to the pricing information. Big Tickets is most relevant to organizers who need different event formats and want to avoid a fixed monthly subscription, but the fee stack and request-priced services need checking first.

Big Tickets covers more than standard online ticket sales. Its listed solutions include reserved seating, drive-in events, livestreams, and online events, giving organizers several formats within one ticketing platform. It also lists separate apps for organizers and attendees, though the available information does not detail their individual functions.

The Standard plan’s cost structure may suit occasional or smaller events: there is no monthly subscription, and free events and tickets cost $0. That avoids a recurring platform charge when an organizer is not selling tickets. For paid tickets, the pricing information lists a $1.49 plus 2.5% service fee and a separate 3% payment processing fee.

Big Tickets also has a customized pricing route aimed at high-volume events, festivals, and fairs. Organizers can ask about reserved seating setup, on-site staffing and equipment, white-label branding, integrations, and reporting or marketing automation. Those are useful options to have listed, but their availability and cost should be confirmed directly before budgeting.

The main drawback is that the advertised $0 starting price applies to the monthly subscription, not necessarily to a paid ticket sale. The Standard pricing information lists a $1.49 plus 2.5% service fee and a 3% payment processing fee for paid tickets. Organizers should confirm how those charges apply to their ticket prices and checkout before comparing the total cost with another platform.

Costs for several services are not published. Reserved seating setup, on-site staffing and equipment rentals, white-label or enterprise branding, custom integrations or API access, and advanced reporting and marketing automation are all priced upon request. Customized plans also require a quote, and annual billing is not published.

The available pricing details do not state ticket-volume, event, or attendee caps, or any overage rates. That is a budgeting gap for organizers planning high-volume events: ask Big Tickets to spell out applicable limits and overage charges in writing. Free-trial terms are not published either.

Big Tickets’ Standard plan has no monthly subscription. Free tickets and events cost $0; paid tickets carry a $1.49 + 2.5% service fee, plus a 3% payment processing fee, according to the published pricing information. The listed rates do not explain whether fees are charged to the organizer or buyer, so confirm that before setting ticket prices.

The next tier is Customized Plans, aimed at high-volume events, festivals and fairs. Its price is by request, so there’s no published figure to compare with Standard and no clear price jump. Annual billing is also not published. That makes it difficult to compare total costs against platforms that quote annual rates.

Several extras are priced on request: reserved seating setup, on-site staffing and equipment rentals, white-label branding, custom integrations or API access, and advanced reporting and marketing automation. Overage costs are not published. Get a written quote covering those items and payment processing before committing; the headline $0 monthly price does not tell you the full cost of a paid event.

The published information does not specify migration services, data-export formats, or how much effort it takes to move an event to or from Big Tickets. It also does not say whether attendee, order, or seating data can be exported. Ask for those details before you move a live event, especially if you use reserved seating, custom integrations, or the organizer and attendee apps.

Big Tickets lists online ticketing, reserved seating, drive-in events, livestreams, and apps, so compare your current setup against the features you actually need. Confirm what carries over and what must be rebuilt, including event pages, seating layouts, integrations, and attendee communications. These are questions to verify, not documented migration capabilities.

We were not given Reddit posts or comments for this review, so we can’t reliably say what tends to make users leave. Before switching, request written answers on exports, support during the move, and any costs beyond the listed ticket fees. Big Tickets says overage costs are not published, and several add-ons are priced on request.