Addigy review

Addigy is a cloud platform for managing Apple fleets: Macs, iPhones, iPads and Apple TVs. IT teams and managed service providers can enroll devices, apply policies, deploy software and push operating system updates from one place. Administrators can also view devices and use remote access tools, including screen sharing and terminal access.

The Apple MDM plan is listed at $8.25 per Mac per month. Its listed features include real-time monitoring, inventory, live terminal, zero-touch enrollment through Apple Business Manager or Automated Device Enrollment, remote-in access for support, and support at no extra cost. Addigy says plans are priced per device per month; monthly billing is available, while annual pricing is not published.

AI and security features sit in higher tiers. The Intelligence Suite adds AI Script Assist and MCP access to more than 240 tools. The Security Suite adds security monitoring and response, endpoint detection and response, vulnerability management, and conditional access with Microsoft Entra ID.

Addigy’s clearest fit is a team that manages multiple Apple fleets and needs more than enrollment and app deployment. Policies, software, updates, inventory and remote support are part of the same platform, and the Apple MDM plan includes live terminal and remote-in access. That can matter when support staff need to work on devices outside the office network; one Reddit commenter specifically praised Addigy’s remote access, though that is a user report, not a guarantee for every setup.

The MSP angle also comes through in user discussions. In one Reddit thread, an MSP said multi-tenancy and integrations with ConnectWise helped keep Addigy in place. Another commenter described auto-assignment for smart groups. These are useful signals for providers handling separate client fleets, but teams should confirm the exact workflow and integration requirements before switching.

The pricing page lists support as included with Apple MDM. Teams needing more can move to the Security Suite, listed at $16 per Mac per month, with 24/7/365 SOC monitoring and response, SentinelOne EDR, CVE tracking and Microsoft Entra ID conditional access. That bundles management and security rather than requiring a separate security product by default.

Price clarity is the main snag. Apple MDM is listed at $8.25 per Mac per month, but Addigy does not publish annual pricing in the published pricing details. iOS devices have a separate per-device rate, and that price is not published. The Security Suite is listed at $16 per Mac per month; the Intelligence Suite’s per-device price is also not published.

There is a timing caveat for AI buyers: the pricing details say Intelligence was included at no extra cost through October 31, 2026. That offer had ended by the stated pricing check date of November 7, 2026, and a current price is not published. The details also list no free plan, though they do list a 14-day trial. No device-count cap or plan maximum is published in the published material, so larger fleets should confirm any volume pricing or limits directly.

A Reddit user reported being quoted $5 and $1 for Addigy components and felt that was expensive compared with Mosyle. That is one person’s quote, not a current Addigy rate card, but it reinforces the need to get a full quote covering Mac, iOS, AI and security before comparing vendors.

The Apple MDM plan starts at $8.25 per Mac per month, according to the pricing information checked November 7, 2026. It includes real-time monitoring, inventory, live terminal, zero-touch enrollment, remote support access and support. Monthly billing is available; multi-year plans may cost less, but annual pricing is not published.

The Security Suite is $16 per Mac per month and includes MDM and Intelligence, plus 24/7/365 SOC monitoring and response, SentinelOne EDR, vulnerability management and Microsoft Entra ID Conditional Access. That is a $7.75-per-Mac monthly increase over MDM, about 94% more. Check whether those security features justify the jump for your fleet.

The Addigy Intelligence Suite price is not published. Its listed offer of no extra cost ran through October 31, 2026, so it does not establish the price after that date. iOS devices have a separate rate, also not published. Plans are priced per device per month, and a 14-day free trial is listed.

Addigy lists zero-touch enrollment with Apple Business Manager/Automated Device Enrollment, policy enforcement, software deployment and OS updates. That covers key management tasks, but the published material does not explain how to migrate existing policies, scripts, inventory or enrollment records from another MDM. Ask Addigy what can be imported, what needs rebuilding and whether it will help with the transition before setting a cutover date.

The same gap applies if you leave: data-export formats, retention after cancellation and device release steps are not published on the vendor's site. Confirm who owns Apple Business Manager access and how you will recover device records and scripts before signing. Addigy offers live terminal and remote access, but those features do not establish that your configuration or history can be exported.

We were not given Reddit posts or comments, so we can’t responsibly say what users tend to leave over. For a switch decision, get written answers on export, migration support, cancellation and the separate, unpublished iOS rate.