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Pricing is quote-based.
ZeptoMail is priced by credits, not a monthly subscription. The Email plan lists $2.50 per credit for 10,000 emails, with the first email credit free; each recipient counts as one email. Credits last six months. SMS and WhatsApp credits cost $3, while Voice credits cost $1 and require a 10-credit minimum. Annual-billing prices and email overage rates are not published, so the advertised credit price is not a complete cost estimate for every sending pattern.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| — | Quote | Transactional email senders | |
| SMS (BETA) | — | Quote | Businesses sending SMS in India |
| WhatsApp (BETA) | — | Quote | Businesses sending WhatsApp messages |
| Voice (BETA) | — | Quote | Businesses adding voice calls |
| Custom Pricing | — | Quote | High-volume senders across channels |
Add-ons and overages
- Dedicated IP: $30/month, billed annually; available in US, EU, and IN data centers
- Email usage is deducted from credits; overage costs are not published
02What the plan grid doesn't tell you
Credits expire
Email, SMS and WhatsApp credits are valid for six months. Unused credits may expire before you need them.
WhatsApp fees
The $3 credit also carries Meta’s destination-country rate plus a 10% platform fee. The country rate varies.
Long SMS messages
One SMS chunk covers up to 160 characters. Longer messages can use multiple chunks from your credit balance.
Dedicated IP billing
A dedicated IP is $30 per month, billed annually. Email overage costs are not published.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Transactional email senders | $2.50 buys 10,000 emails; SMTP relay and an email API are available for sending. | |
| WhatsApp business messaging | WhatsApp (BETA) | Costs $3 per credit, plus Meta’s destination-country rate and a 10% platform fee. |
| Businesses adding calls | Voice (BETA) | Credits cost $1 each, with a 10-credit minimum purchase. Credits do not expire. |
04Is ZeptoMail worth the money?
ZeptoMail’s credit model is straightforward for transactional email: the pricing page lists 10,000 emails for $2.50, plus SMTP and API sending options. But credits expire after six months, overage pricing is not published, and cross-channel costs add variables. WhatsApp includes Meta’s country rate and a platform fee; Voice has a minimum purchase. User reports flag delivery and support concerns, so weigh those alongside price rather than treating the low email credit cost as the whole decision.
ZeptoMail pricing FAQ
How much does ZeptoMail cost?
The Email plan lists $2.50 per credit, and each credit covers 10,000 emails. The first email credit is free. Each recipient counts as one email, and credits expire after six months. ZeptoMail does not publish monthly subscription or annual-billing prices.
Does ZeptoMail have a free plan?
The pricing information lists no free plan, but says the first email credit is free and covers 10,000 emails. That is a free initial credit, not a published ongoing free tier. SMS, WhatsApp and Voice credit terms are separate.
How are SMS and WhatsApp charged?
SMS and WhatsApp each cost $3 per credit, and the two channels share a message-credit balance. An SMS credit covers 1,000 chunks of up to 160 characters each. WhatsApp adds Meta’s destination-country rate plus a 10% platform fee.
Are ZeptoMail’s extra and overage fees published?
A dedicated IP costs $30 per month and is billed annually; it is listed as available in the US, EU and IN data centers. Email overage costs and annual-billing prices are not published. Voice costs $1 per credit, with a 10-credit minimum purchase.