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Paid plans start at $14/mo. There's also a free plan.
Jam has a free plan, and Team starts at $14 per creator per month when billed yearly. Free caps usage at 30 Jams and 30 AI summaries a month, plus five recording links and five-minute recordings. Team includes unlimited Jams but still limits recording links to 150 and AI summaries to 200 monthly, with 50 creator seats. Enterprise is custom-priced and yearly only; no monthly price is listed. The pricing page also lists a 14-day free trial.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Free | $0 | $0 | Small teams getting started |
| Team | $14 | — | Growing product teams |
| Enterprise | — | Quote | Large organizations with custom needs |
02What the plan grid doesn't tell you
Annual billing
Team’s listed $14 rate is per creator per month, billed yearly. Jam does not list a monthly Team price.
Enterprise quote
Enterprise uses custom yearly billing. The pricing page does not publish a price.
Free plan caps
Free includes 30 Jams, five recording links, and 30 AI summaries per month, plus five-minute recordings and five creator seats.
Team usage limits
Team has 150 recording links and 200 AI summaries per month, with 50 creator seats. Only Jams are listed as unlimited.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Small teams testing limited capture | Free | Includes 30 Jams, five recording links, 30 AI summaries per month, five-minute recordings, and five creator seats. |
| Teams needing unlimited Jams | Team | Includes unlimited Jams, 150 recording links and 200 AI summaries monthly, plus 50 creator seats; billed yearly. |
| Organizations needing SSO or audit logs | Enterprise | Adds SAML/SSO and audit logs, with unlimited recording links, creator seats, and AI summaries. Pricing is custom and yearly. |
04Is Jam worth the money?
Jam bundles screen capture, technical context, AI summaries, and routing to tools such as Linear, Jira, and Slack. That is a clear fit for teams that want bug reports to carry more than a recording or screenshot. But the free plan’s monthly caps are tight for heavier use, and Team still limits recording links and AI summaries. At $14 per creator per month billed yearly, check those caps against your expected volume before switching.
Jam pricing FAQ
Is Jam free?
Yes. Jam’s Free plan costs nothing and includes 30 Jams, five recording links, and 30 AI summaries per month. It also lists five-minute recordings and five creator seats. Teams that exceed those limits will need to consider another plan.
How much does Jam Team cost?
The pricing page lists Team at $14 per creator per month when billed yearly. It includes unlimited Jams, 150 recording links per month, 200 AI summaries per month, 50 creator seats, and access controls. A monthly Team price is not listed.
Does Jam offer monthly billing?
The listed Team price is billed yearly, and Jam does not publish a monthly Team price. Enterprise is also yearly only, with custom pricing. The pricing details do not specify a monthly paid option.
How much does Jam Enterprise cost?
Jam lists Enterprise as custom-priced with yearly billing; it does not publish a dollar amount. The plan includes unlimited recording links, creator seats, and AI summaries, plus SAML/SSO login and audit logs. Ask Jam for a quote to get the actual cost.