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There's a free plan; paid tiers are quoted.
CallHub does not publish a monthly or annual starting price. Essential is pay-as-you-go, with $6 in free credits, up to 10,000 contacts and 10 agents; calls cost $0.079 per minute and SMS costs $0.10 per segment. Scale requires a $2,500 minimum commitment, while its discounted rates are quoted by sales. Budget for usage and optional add-ons, not just the advertised credits: the pricing page lists separate fees for inbound SMS, recordings, AI analysis and contacts.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Essential | — | Quote | Small teams testing outreach |
| Scale | — | Quote | High-volume teams needing lower rates |
Add-ons and overages
- Inbound SMS: $0.012 per segment on Essential; custom rate on Scale
- Spam Label Shield: $0.004 per dial on Essential; free on Scale
- Call recordings and transcription: $0.019 per recording on Essential; $0.01 on Scale
- AI summary and call sentiment analysis: $0.01 per recording analyzed
- List Builder contacts: 2.9¢ per contact; bulk pricing available on Scale
02What the plan grid doesn't tell you
Usage adds up
Essential lists calls at $0.079 per minute, SMS at $0.10 per segment and voice broadcasts at $0.056 per minute.
Scale commitment
Scale requires a $2,500 minimum commitment. Its discounted rates are quoted by sales, not published as a rate card.
Recording and AI fees
Essential charges $0.019 per recording; AI summaries and sentiment analysis cost $0.01 per recording analyzed.
Other add-on charges
Essential lists inbound SMS at $0.012 per segment, Spam Label Shield at $0.004 per dial and List Builder contacts at 2.9¢ each.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Small teams testing outreach | Essential | It includes $6 in free credits, up to 10,000 contacts and up to 10 agents, with usage-based charges. |
| High-volume teams | Scale | It offers unlimited contacts, agents and sub-accounts, but requires a $2,500 minimum commitment and sales-quoted rates. |
| Teams comparing monthly costs | Essential | Use its published per-use rates to estimate spend; CallHub does not publish a monthly or annual price. |
04Is CallHub worth the money?
CallHub may suit teams that need calls, texts and email coordinated in campaigns, with contact segmentation and outcome tracking. The pricing trade-off is clear: Essential publishes usage rates, but total spend depends on activity and add-ons. Scale adds unlimited contacts, agents and sub-accounts, yet its $2,500 minimum commitment and sales-quoted rates make costs harder to compare upfront. We would price a realistic campaign volume before committing, especially if recordings or AI analysis are part of the workflow.
CallHub pricing FAQ
How much does CallHub cost?
CallHub does not publish monthly or annual prices. Essential is usage-based: calls are $0.079 per minute, SMS is $0.10 per segment and voice broadcasts are $0.056 per minute. Scale requires a $2,500 minimum commitment; discounted rates are quoted by sales.
Does CallHub have a free plan or trial?
The pricing information lists $6 in free credits with Essential, alongside usage-based charges. It does not publish a separate free-trial period or duration. Check with CallHub if you need to know how the credits apply to your planned channels.
What is CallHub's Scale minimum commitment?
Scale requires a $2,500 minimum commitment. The pricing page does not publish its discounted rates; those are quoted by sales. Scale includes unlimited contacts, agents and sub-accounts, plus a dedicated Customer Success Manager and priority support.
What extra fees should I budget for?
On Essential, inbound SMS is $0.012 per segment, Spam Label Shield is $0.004 per dial, and call recordings and transcription are $0.019 per recording. AI summary and sentiment analysis cost $0.01 per recording analyzed; List Builder contacts are 2.9¢ each.