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It's a split decision.
Choose Webex if you want a broader Cisco collaboration suite and can work with custom-priced enterprise plans; its free tier covers meetings up to 40 minutes and 100 attendees. Choose RingCentral Video if you want a published per-user entry price and meetings within a wider calling, chat, and events bundle: Core starts at $20/user/month with annual billing or $30 monthly. These aren’t directly comparable video-only offers: RingCentral’s listed tiers bundle communications, while Webex paid pricing is unpublished.
01Side by side
| Webex | RingCentral Video | |
|---|---|---|
| Paid starting price | Enterprise pricing is custom; paid price not published | Core: $20/user/month annually or $30 monthly |
| Free plan | $0; meetings up to 40 minutes and 100 attendees | No free plan listed |
| Best for | Organizations wanting Cisco meetings, messaging, calling, and devices | Teams wanting meetings within a calling and chat bundle |
| Core strength | Suite spans meetings, messaging, calling, whiteboards, and devices | AI meetings, town halls, webinars, and events |
| Learning curve | Ease-of-use review score: 6/10; Reddit reports rollout friction | Ease-of-use review score: 6/10 |
| Integrations/data | Control Hub manages the environment; integrations not specified | Advanced lists CRM integrations; other integration details vary |
| Team/seat costs | Extra host-license price not published | Listed tiers: $20–$45 annually or $30–$45 monthly per user |
| Support | Review support score: 5/10 | Review support score: 5/10 |
Webex Choose Webex if
- Choose Webex if… you need free meetings for up to 100 attendees.
- Choose Webex if… you need meetings, messaging, calling, and whiteboarding together.
- Choose Webex if… your organization needs enterprise capacity with custom pricing.
RingCentral Video Choose RingCentral Video if
- Choose RingCentral Video if… you want published annual and monthly Core pricing.
- Choose RingCentral Video if… 300-person HD meetings fit your team.
- Choose RingCentral Video if… webinar access matters; Ultra includes RingCentral Webinar.
02Pricing compared
Webex has a free plan at $0 per user per year, with meetings capped at 40 minutes and 100 attendees. Its paid Enterprise price is custom and not published; the pricing page lists up to 1,000 attendees, unlimited cloud recording and AI Assistant. Additional host-license pricing is also unpublished.
RingCentral lists Core at $20 per user/month with annual billing or $30 monthly. Core includes HD meetings for up to 300 participants, along with calling, SMS and chat. Advanced is $25 annually or $35 monthly; Ultra is $35 annually or $45 monthly and includes RingCentral Webinar and unlimited storage. These are communications bundles, not video-only prices. RingCentral has no free plan listed, and some add-ons carry separate fees. Compare the full bundle you need, not just the entry price.
03Features and depth
Webex is the broader collaboration platform. Its Suite includes meetings, messaging, calling, webinars, events, whiteboarding, polling and video messaging. Webex also lists AI Assistant, cloud contact center tools, collaboration devices and Control Hub for centralized management. Enterprise adds AI Assistant and FedRAMP-authorized security, according to the published pricing details.
RingCentral Video sits within the AI Meetings lineup, which also lists Town Halls, Rooms, Webinars and Events. The Core plan includes HD meetings for up to 300 participants; Ultra includes RingCentral Webinar and unlimited storage. RingCentral’s wider plans bundle video with calling, SMS, chat and, on higher tiers, CRM integrations and multi-site capabilities. The practical distinction is breadth: Webex spans meetings, messaging, devices and contact center, while RingCentral’s listed video offer is tied to its communications plans. If you only need video, neither set of listed prices is a clean apples-to-apples standalone comparison.
04Ease of use and learning curve
Our review scores put both products at 6/10 for ease of use, so the available material does not establish a clear winner. Webex’s broader set of meetings, messaging, devices, contact center tools and Control Hub may mean more to configure if you plan to use the full platform; that is a scope consideration, not evidence that setup is harder.
One Reddit thread reports Webex rollout friction, but the material does not specify the cause or how common it is. RingCentral’s plans combine video with calling and messaging, which may suit teams already evaluating those tools together. We would ask vendors to clarify setup, administration and migration requirements for your specific deployment rather than treat the review scores as a prediction.
Questions people ask
Can RingCentral do video calls?
Yes. RingCentral’s AI Meetings offering includes video meetings, and its Core plan lists HD meetings for up to 300 participants. The lineup also includes Town Halls, Rooms, Webinars and Events. The published pricing information does not list a separate video-only plan.
Does anybody still use Webex?
The published material does not include adoption numbers, so we can’t say how many organizations still use Webex. Cisco continues to present it as a collaboration platform for meetings, messaging, calling, customer experience and workplace devices. One review notes rollout friction, but that does not establish overall usage.
What are the downsides of using RingCentral?
The listed plans bundle video with communications features, so their prices are not a direct video-only comparison. RingCentral has no free plan listed, and add-ons such as Rooms and Webinars have separate published starting prices. The published review also says video-only pricing and user feedback are unclear.
Who is RingCentral's biggest competitor?
The published information does not identify RingCentral’s biggest competitor or provide market-share data to rank competitors. It compares RingCentral Video with Webex, but that does not establish Webex as the largest rival. A meaningful answer would need a defined market and current competitor data.