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It's a split decision.
These are not close substitutes. Choose Constant Contact if you need to send campaigns across email, SMS, social and events: Lite starts at $12 monthly or $10.20/month with annual prepayment, and there is no free plan. Choose SurveyMonkey if you need surveys, forms and ongoing feedback; its free Basic plan has one user, 10 questions per survey and limited responses. Paid pricing varies: Standard Monthly is $149, while annual prices are shown per month.
01Side by side
| Constant Contact | SurveyMonkey | |
|---|---|---|
| Starting price | $10.20/month annually; $12 month-to-month | $0 Basic; paid team annual plans from $30/user/month |
| Free plan | No free plan | Basic: one user, 10 questions, limited responses |
| Best for | Businesses running email, SMS, social and event marketing | Individuals and teams collecting feedback through surveys and forms |
| Core strength | Multichannel campaign creation and marketing automation | Surveys for employee, customer and market feedback |
| Ease of use (review score) | 4.5 | 6 |
| Integrations and data | Not specified on the vendor's site | Not specified on the vendor's site |
| Team and seat costs | Lite has 2 users; Premium has unlimited users | 3+ users; $30–$92 per user/month annually |
| Support | Support details not specified | Phone support on Team Premier |
Constant Contact Choose Constant Contact if
- Choose Constant Contact if email, SMS and social campaigns belong in one marketing platform.
- Choose Constant Contact if you need event marketing and automated campaign flows.
- Choose Constant Contact if you prefer a published month-to-month price from $12.
SurveyMonkey Choose SurveyMonkey if
- Choose SurveyMonkey if you want a free plan for basic surveys.
- Choose SurveyMonkey if employee, customer or market feedback is the main job.
- Choose SurveyMonkey if shared survey tools or phone support matter.
02Pricing compared
These tools solve different jobs, so compare their prices against what you need to do. Constant Contact has no free plan. Lite is $12 per month, or $10.20 per month with annual prepayment; Standard is $35 monthly or $29.75 with annual prepayment; Premium is $80 monthly or $68 with annual prepayment. The pricing page says annual prepayment saves up to 15%. SMS for Lite and Standard starts at $10 per month, and email overage is $0.002 per send beyond the plan allowance.
SurveyMonkey has a free Basic plan for one user, capped at 10 questions per survey and limited responses; the response count is not published. Standard Monthly costs $149 and includes up to 1,000 responses per month. Annual plans are listed at $39 per month for Advantage and $139 per month for Premier. Team Advantage is $30 per user per month, billed annually, with a three-user minimum.
03Features and depth
Constant Contact is the better fit when the job is to market to an audience. Its listed tools cover email campaigns, SMS, social posts and lead-generation ads, plus event pages, registrations, RSVPs, invitations and reminders. It also includes contact management, forms, landing pages, reporting and automation for messages such as welcomes, birthdays and abandoned carts. Plan limits matter: Lite includes one automation template and one custom segment; Standard includes three templates and 10 segments; Premium includes unlimited custom automations and segments.
SurveyMonkey is built around collecting and analyzing feedback, not sending marketing campaigns. Its listed uses include employee and customer feedback, market research, product development, event feedback and online forms. Basic allows unlimited surveys but limits each survey to 10 questions and a response cap that is not published. Paid plans include unlimited questions, but response allowances vary: for example, Standard Monthly includes up to 1,000 responses per month, while the annual plans list yearly limits. If you need both tools, these feature sets do not make them direct replacements.
04Ease of use and learning curve
The published reviews point to a reason to check the workflow before switching: Constant Contact’s review notes reported editor problems, and its ease-of-use score is 4.5. SurveyMonkey’s review gives it a 6 for ease of use. Those scores are review assessments, not a guarantee that either product will suit your team.
The setup work is different, too. Constant Contact plans vary by users, automation templates and segments, so check those caps against your campaign needs. SurveyMonkey’s Basic plan is limited to one user and 10 questions per survey; team plans require at least three users. We’d shortlist Constant Contact for campaign operations and SurveyMonkey for feedback collection, then confirm that the relevant limits fit before committing.
Questions people ask
What’s better than Constant Contact?
That depends on the job. For surveys, forms and ongoing feedback, SurveyMonkey is the closer fit based on the listed features. For email, SMS, social marketing and event campaigns, Constant Contact covers more of those channels. Neither is a direct substitute for the other, so compare the workflow and plan limits you need.
Who uses SurveyMonkey?
The product information describes SurveyMonkey for organizations collecting feedback from employees, customers, attendees and buyers. Listed uses include employee engagement, customer feedback, market research, product development, event feedback and online forms. The sources do not specify particular customer organizations or industries.
Is ContactMonkey legit?
The information here covers Constant Contact and SurveyMonkey, not a product called ContactMonkey, so we can’t verify ContactMonkey or assess its pricing. If you meant Constant Contact, the published product information describes a marketing platform with email, SMS, social, event and contact-management tools.
What are the disadvantages of Mailchimp?
The published information does not cover Mailchimp, so we can’t make a sourced comparison of its disadvantages. For this matchup, the clearest drawback to check is fit: Constant Contact is oriented toward marketing campaigns, while SurveyMonkey focuses on feedback and surveys. Their plan limits and pricing structures differ.