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Most buyers should pick SurveyPlanet.
Choose SurveyPlanet if you want unlimited surveys, questions and responses on the free plan, or need Pro features such as branching, exports and custom branding. Choose SurveyMonkey for feedback across employees, customers, market research, product development and events. Its free plan limits surveys to 10 questions and caps responses at an unpublished amount. SurveyPlanet has the stronger our review score and lower paid entry price; SurveyMonkey’s team plans require at least three users.
01Side by side
| SurveyMonkey | SurveyPlanet | |
|---|---|---|
| Starting paid price | $30/user/month, annual billing | $15/month, annual billing |
| Free plan | Unlimited surveys; 10 questions each; responses capped | Unlimited surveys, questions and responses |
| Best for | Ongoing employee and customer feedback | Low-cost surveys with generous free capacity |
| Core strength | Feedback across business use cases | Unlimited free responses; Pro survey tools |
| Learning curve | Not published | Not published |
| Integrations / data | Response limits listed; integrations not published | Pro exports; integrations not published |
| Team / seat costs | 3+ seats; $30/user/month annual, Team Advantage | $350/year Enterprise; per-seat price not published |
| Listed support | Phone support on Team Premier | Not published |
SurveyMonkey Choose SurveyMonkey if
- Choose SurveyMonkey if you need employee and customer feedback tools.
- Choose SurveyMonkey if your work spans research, product and events.
- Choose SurveyMonkey if Team Premier phone support matters.
SurveyPlanet Choose SurveyPlanet if
- Choose SurveyPlanet if unlimited free responses are important.
- Choose SurveyPlanet if you want a lower paid entry price.
- Choose SurveyPlanet if you need Pro branching, exports or custom branding.
02Pricing compared
SurveyPlanet is less expensive to start. Its Free plan includes unlimited surveys, questions and responses. Pro costs $20 month-to-month or $180 per year ($15 per month billed annually). Enterprise is listed at $350 per year; monthly pricing is not published.
SurveyMonkey Basic is free, but limits each survey to 10 questions and caps responses at an unpublished amount. Standard is $149 monthly, with up to 1,000 responses per month. Annual plans include Advantage at $39 per month and Premier at $139 per month. Team Advantage is $30 per user per month and Team Premier is $92 per user per month, both billed annually; each requires at least three users. SurveyMonkey’s extra responses on paid plans cost €0.10 each, according to its pricing page. Check response allowances and billing terms before choosing.
03Features and depth
SurveyPlanet covers core survey creation and sharing, with pre-written questions, templates, custom themes and support for English, Spanish, Chinese and more than 30 other languages. Its AI features can generate questions and analyze responses for patterns, trends, sentiment and recommendations. Pro adds question branching, exports and custom branding, including a logo, website link and custom success URL.
SurveyMonkey is positioned for a broader range of feedback work: employee and customer feedback, market research, product development, event feedback and online forms. That makes it a better fit on paper if surveys are part of an ongoing feedback program across different audiences, rather than a standalone survey workflow. The published feature details do not specify particular analytics or branching tools for SurveyMonkey, so we would not assume those capabilities from this comparison alone. SurveyPlanet’s free response allowance is more clearly stated: unlimited. SurveyMonkey’s Basic response cap is limited, but the count is not published.
04Ease of use and learning curve
Both products are presented as online survey creators, and the published reviews give SurveyPlanet a slightly higher ease-of-use score: 7 versus SurveyMonkey’s 6. Those scores are directional, not proof that every team will find one easier.
SurveyPlanet offers pre-written questions and templates, which can give new users a starting point. Its Pro branching and branding options add choices to configure. SurveyMonkey’s Basic plan is straightforwardly limited to 10 questions per survey, while paid plans allow unlimited questions; teams also need to account for the three-user minimum. If you need a quick free survey with no response cap, SurveyPlanet’s stated limits are simpler. If you need feedback across several business functions, compare the workflows and plan limits before moving.
Questions people ask
Which is better, Google Forms or SurveyMonkey?
We can’t rank Google Forms against SurveyMonkey from the published information because it contains no Google Forms pricing, limits or feature details. SurveyMonkey’s stated scope covers employee and customer feedback, research, product development, events and forms. Compare those needs with Google Forms’ current plan terms before switching.
Who is SurveyMonkey?
SurveyMonkey is a feedback and survey platform for organizations. Its stated uses include collecting employee and customer feedback, conducting market research, supporting product development, gathering event feedback and creating online forms. Its free Basic plan allows unlimited surveys but limits each survey to 10 questions and a response count that is not published.
Is SurveyMonkey a good tool?
It may suit organizations that need feedback across employees, customers, research, products and events. The trade-offs in the published details are its Basic plan’s 10-question limit and unpublished response cap, plus paid-plan response allowances. The review score provided is 5.2, with value rated 4 out of 10.
What is better than SurveyMonkey?
SurveyPlanet may be a better fit if you want unlimited surveys, questions and responses on a free plan, or need Pro features such as branching, exports and custom branding. Its our review score is 7 versus SurveyMonkey’s 5.2. It may not replace SurveyMonkey’s broader stated feedback use cases.