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It's a split decision.
Choose ShippingEasy if customer marketing and live chat and phone support matter more than a low paid starting price. Its free plan covers up to 25 shipments monthly, while Growth starts at $19.99/month. Choose ShipStation for a lower listed paid entry price and broader shipping workflows: its free plan covers 50 shipments monthly, and Starter starts at $14.99/month. Both offer a 30-day free trial. Higher ShippingEasy plan prices and exact ShipStation annual prices are not published on the vendor's site.
01Side by side
| ShippingEasy | ShipStation | |
|---|---|---|
| Paid starting price | Growth: $19.99/month | Starter: $14.99/month |
| Free plan | Up to 25 shipments monthly | 50 shipments monthly |
| Best for | Shipping plus customer marketing and live support | Shipping, fulfillment, returns, and freight workflows |
| Core strength | Branded tracking and customer marketing emails | Rate comparison and fulfillment automation |
| Learning curve | Not published | Not published |
| Integrations and data | Free plan imports from up to 3 stores | Unlimited store connections on Starter; shipping APIs |
| Team and seat costs | Seat limits and prices not published | 3 users on Starter; 10 on Standard |
| Support | Live chat and phone support for all merchants | Support details not provided |
ShippingEasy Choose ShippingEasy if
- Choose ShippingEasy if you want customer marketing emails alongside shipping.
- Choose ShippingEasy if live chat and phone support matter.
- Choose ShippingEasy if 25 free monthly shipments cover your volume.
ShipStation Choose ShipStation if
- Choose ShipStation if you want a lower listed paid starting price.
- Choose ShipStation if you need 50 free monthly shipments.
- Choose ShipStation if shipping APIs or returns tools fit your workflows.
02Pricing compared
ShippingEasy has the lower free-plan shipment cap: its Starter plan covers up to 25 shipments per month. Growth costs $19.99 per month for 26–200 shipments, while prices for plans above 200 shipments are not published on the vendor's site. ShippingEasy says connecting your own carrier account has a monthly fee, but does not publish the amount here.
ShipStation’s Free plan covers 50 shipments per month. Its paid Starter plan is listed at $14.99 per month and covers 50–5,000 shipments; Standard is $29.99 per month and covers up to 100,000. ShipStation lists annual billing with 20% savings, but exact annual prices are not published. Both offer a 30-day free trial. On listed starting prices, ShipStation is cheaper; compare the shipment caps and any add-on costs before switching.
03Features and depth
ShippingEasy combines order imports and shipping with customer marketing. Its listed features include discounted USPS, UPS, and GlobalPost rates, shipping automation, branded tracking, and automated or promotional emails intended to drive sales and reviews. It also lists live chat and phone support for all merchants. Branded tracking tools are included on the plans above Starter in the published plan details.
ShipStation’s feature set centers more broadly on shipping and fulfillment workflows. It lists parcel and freight rate comparison, label printing, batch and rule-based automation, order filtering and prioritization, returns management, and shipping APIs for custom workflows. Its plans also specify user limits: Starter includes three users and Standard includes ten. The choice is less about a universal feature winner than the work you need covered: ShippingEasy explicitly includes customer marketing, while ShipStation lists returns, freight, and APIs. The published details do not establish that either product’s rates are always cheaper.
04Ease of use and learning curve
The published product details do not publish setup times or a learning-curve comparison, so we would not call either one easier based on feature lists alone. ShippingEasy emphasizes shipping automation that does not require tech support, and lists live chat and phone support for all merchants. Growth also includes phone, email, and chat support.
ShipStation lists rules and workflows for batching, routing, and printing labels, plus filters, tags, and stores for managing orders. Those options may suit teams that want more control, but the source does not say how much configuration they require. Before switching, check whether your team needs ShippingEasy’s listed support channels or ShipStation’s broader set of shipping and fulfillment tools; neither product’s published details quantify onboarding effort.
Questions people ask
Which is cheaper, ShippingEasy or ShipStation?
ShipStation has the lower listed paid starting price: Starter is $14.99 per month, compared with ShippingEasy Growth at $19.99 per month. Their free plans have different shipment caps, and higher ShippingEasy plan prices and exact ShipStation annual prices are not published on the vendor's site.
Which free plan includes more shipments?
ShipStation’s Free plan includes 50 shipments per month. ShippingEasy’s Starter plan includes up to 25 shipments per month. Check the other limits too: ShippingEasy Starter imports from up to three stores or marketplaces, while ShipStation’s Free plan seat limit is not published on the vendor's site.
Does ShippingEasy or ShipStation include customer marketing?
ShippingEasy lists customer marketing features, including automated or promotional emails intended to help drive sales and reviews. ShipStation’s published feature list focuses on shipping and fulfillment, including rate comparison, automation, returns, and APIs; it does not list customer marketing emails.
Do ShippingEasy and ShipStation offer free trials?
Yes. The published pricing details list a 30-day free trial for both ShippingEasy and ShipStation. They also list a free plan for each, but the free-plan shipment limits differ: 25 per month for ShippingEasy Starter and 50 per month for ShipStation Free.