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It's a split decision.
Choose Shiftboard if your main problem is compliant, safety-focused scheduling for specialized 24/7 operations. Choose UKG Pro if you need a broader HR, payroll, workforce management, and analytics platform. UKG acquired Shiftboard in 2025, but the available information does not establish that Shiftboard is included with UKG Pro or that the products share pricing. Neither product publishes list pricing here; UKG directs buyers to sales for a custom quote. Compare product scope and get written pricing before switching.
01Side by side
| Shiftboard | UKG Pro | |
|---|---|---|
| Starting price | Not published | Not published; request a custom quote |
| Free plan | No free plan listed | No free plan listed |
| Best for | Specialized, safety-critical 24/7 scheduling | Broad HR, payroll, and workforce management |
| Core strength | Compliance-focused employee scheduling | HR, payroll, workforce management, and analytics |
| Learning curve | Not published | Not published |
| Integrations and data | Integration details not published | Workforce insights; integrations not published |
| Team and seat costs | Monthly and annual rates not published | Custom quote; rates not published |
| Support | UKG Community documentation and troubleshooting | Support details not published |
Shiftboard Choose Shiftboard if
- Choose Shiftboard for specialized, around-the-clock scheduling.
- Choose Shiftboard when compliance is a central scheduling requirement.
- Choose Shiftboard for safety-focused employee scheduling.
UKG Pro Choose UKG Pro if
- Choose UKG Pro for combined HR and payroll needs.
- Choose UKG Pro for broader workforce management.
- Choose UKG Pro for workforce insights and analytics.
02Pricing compared
Neither product has a published list price in the available pricing information. Shiftboard’s monthly and annual rates, plans, and add-ons are not published. UKG Pro also has no listed monthly or annual rate; UKG directs buyers to sales for a custom quote. The available details do not establish that Shiftboard is included with UKG Pro or that the two products share pricing.
That makes a direct price comparison impossible without quotes. Ask UKG to price the specific products and capabilities you need, and request a written breakdown of recurring fees, implementation costs, and any employee or usage limits. Those details are not published here. Don’t treat UKG’s 2025 acquisition of Shiftboard as proof that Shiftboard scheduling comes with a UKG Pro quote.
03Features and depth
Shiftboard is the narrower fit: its stated focus is workforce scheduling for specialized industries with compliance, safety, and 24/7 operating requirements. The available information also says customers can continue accessing employee scheduling solutions and use UKG Community for support resources. It does not list specific scheduling rules, integrations, or plan-level limits, so confirm those against your operation before switching.
UKG Pro covers broader ground. UKG describes it as a platform for HR, payroll, and workforce management, with scheduling, union workforce scheduling, analytics, and compliance tools. Its stated scope includes global payroll. That breadth may suit organizations looking to manage more than scheduling in one platform, but the available details do not specify which features are included in a particular quote.
The choice is about scope, not a proven feature-for-feature match: Shiftboard emphasizes specialized scheduling; UKG Pro spans HR, pay, and workforce operations.
04Ease of use and learning curve
The available information does not publish onboarding steps, training requirements, or a learning-curve comparison, so we can’t say which product is easier to implement or use. The published reviews give Shiftboard an ease-of-use score of 5 and UKG Pro a score of 4, but they do not provide enough detail to explain those ratings or predict your team’s experience.
Ask for a walkthrough using your scheduling and approval workflows, and include the employees and managers who will use the system. For UKG Pro, check the employee experience as well as administrator workflows; the published review advises buyers to do so. For either product, confirm what training and support are included in the quote.
Questions people ask
Is Shiftboard included with UKG Pro?
The available information does not establish that Shiftboard is included with UKG Pro. UKG acquired Shiftboard in 2025, but that alone does not confirm product packaging or shared pricing. Ask UKG to state in writing which products, scheduling features, and support services its quote covers.
Which is better for 24/7 scheduling?
Shiftboard is specifically described as workforce scheduling for specialized, safety-focused, compliance-conscious, 24/7 operations. UKG Pro also includes workforce management and scheduling, including union workforce scheduling. Which fits depends on your requirements; confirm rules and capabilities with each vendor because detailed limits are not published here.
Does Shiftboard include payroll or HR features?
The available Shiftboard information focuses on workforce and employee scheduling, compliance, safety, and support. It does not list payroll or HR features. UKG Pro is described as covering HR and payroll as well as workforce management, but ask for a quote that identifies the products and features included.
How much do Shiftboard and UKG Pro cost?
Neither has a published list price in the available information. Shiftboard’s monthly and annual rates are not published. UKG Pro also has no listed rates, and UKG directs buyers to sales for a custom quote. Request written pricing and confirm any limits or added fees before comparing.