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It's a split decision.
Choose ServiceTitan for a broader commercial-and-residential trade platform, especially if accounting and project management matter. Choose FieldEdge for HVAC, plumbing, or electrical teams that want dispatch, mobile work orders, invoicing, and flat-rate pricing. Neither publishes a starting price or offers a free plan. ServiceTitan’s per-technician model has no public rate; FieldEdge requires a custom quote and publishes mobile-license counts by tier. The better fit depends on workflow, not a verifiable price comparison.
01Side by side
| ServiceTitan | FieldEdge | |
|---|---|---|
| Starting price | Per-technician; exact price not published | Custom quote; prices and billing cadence not published |
| Free plan | No free plan listed | No free plan listed |
| Best for | Commercial and residential trade businesses | HVAC, plumbing, and electrical contractors |
| Core strength | Accounting, project management, and commercial workflows | Dispatch, mobile work, invoicing, and flat-rate pricing |
| Learning curve | Review flags complexity; ease score: 5 | Ease score: 5; learning curve not reported |
| Integrations/data | Integration and export details not published | Payments sync to back office; integrations not published |
| Team/seat costs | Per-technician model; seat limits and price not published | 2–6 mobile licenses by plan; extra-license cost unpublished |
| Support | Review support score: 5 | Review support score: 5 |
ServiceTitan Choose ServiceTitan if
- Choose ServiceTitan if you need commercial trade workflows and project management.
- Choose ServiceTitan if accounting is central to billing workflows.
- Choose ServiceTitan if per-technician pricing suits your buying model.
FieldEdge Choose FieldEdge if
- Choose FieldEdge if you run an HVAC, plumbing, or electrical business.
- Choose FieldEdge if mobile dispatch and invoicing are priorities.
- Choose FieldEdge if tiered mobile-license counts help plan team access.
02Pricing compared
Neither product publishes a starting price, and neither lists a free plan. ServiceTitan describes three tiers—Starter, Essentials, and The Works—with per-technician pricing, but monthly and annual rates, seat limits, and usage limits are not published. FieldEdge also keeps prices and billing cadence private, and says quotes depend on team size and add-ons. Its Select tier lists two mobile app licenses; Premier lists four; Elite lists six. Those counts help compare package structure, not total cost. FieldEdge lists Proposal Pro, MarketingEdge, Academy, Consumer Management Portal, and additional mobile licenses as quote-based or paid add-ons, with prices not published. ServiceTitan's pricing notes are low-confidence and FieldEdge's are medium-confidence. A free trial is not published for either.
03Features and depth
ServiceTitan is positioned for both commercial and residential trades, with job workflows, accounting, customer management, and workforce productivity. Its listed features vary by business type: dispatch is listed for both, while project management, customer portal, and purchasing and inventory are listed for commercial businesses; payments are listed for residential businesses. The pricing material does not specify which tier includes each feature, so confirm package details before switching.
FieldEdge focuses on HVAC, plumbing, and electrical contractors. Its listed workflows cover scheduling and dispatch, mobile work orders and customer histories, invoicing and payments, flat-rate pricing, and sales proposals with Good-Better-Best options. It also lists email marketing, two-way texting, templates, and forms. Tiers differ in published mobile-license counts, reporting, dispatch, and quote options: Select has basic dispatching and single-option quotes; Premier and Elite list advanced dispatching and multi-option quotes. The published feature lists do not establish that one product lacks a feature the other lists.
04Ease of use and learning curve
The available review notes point to different risks, not a clear ease-of-use winner. ServiceTitan’s review flags reported complexity as a concern for small shops; its ease-of-use score is 5. FieldEdge’s review notes reported app problems, and its ease-of-use score is also 5. These scores do not explain how either product performs for a particular crew or workflow.
Before switching, ask each vendor to walk through the tasks your office and field teams handle every day, and confirm which tier and add-ons cover them. For FieldEdge, check whether the listed mobile licenses match your team size. For ServiceTitan, ask for the full per-technician quote and confirm seat and usage limits, which are not published. Neither vendor’s public pricing details settle the learning-curve question.
Questions people ask
Which is cheaper, ServiceTitan or FieldEdge?
There is no public price comparison to verify. ServiceTitan uses per-technician pricing but does not publish rates. FieldEdge requires a custom quote, with pricing dependent on team size and add-ons. Request quotes based on the same technician count and required features before comparing total cost.
Is ServiceTitan a good fit for commercial contractors?
ServiceTitan lists commercial features including project management, a customer portal, and purchasing and inventory, alongside dispatch. Its listed package tiers do not say which features are included at each level, so ask the vendor to confirm availability and pricing for your commercial workflow.
Does FieldEdge include mobile app licenses?
FieldEdge lists two mobile app licenses with Select, four with Premier, and six with Elite. Additional mobile app licenses are listed as an add-on, but their cost is not published. Confirm the license count and any extra fees in your quote.
Does either product offer a free trial?
A free trial is not published on the vendor's site for either ServiceTitan or FieldEdge. Both also lack a listed free plan. Ask each sales team whether a trial or guided evaluation is available, and get any conditions in writing.