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Most buyers should pick Slack.
Choose Quip when your work depends on collaborative documents embedded in Salesforce records: Starter is $10 per user monthly with annual billing, or $12 with a monthly commitment, and there is no free plan. Choose Slack for general team chat, channels, huddles and connected apps; its free plan limits message history to 90 days and apps to 10. Slack’s paid Pro starts at $7.25 per user monthly with annual billing. For broader team communication, Slack is the better default; Salesforce-centered processes favor Quip.
01Side by side
| Quip | Slack | |
|---|---|---|
| Paid starting price | $10/user/month annually; Starter monthly commitment costs $12. | $7.25/user/month annually; Pro monthly costs $8.75. |
| Free plan | No free plan listed. | Free plan: 90-day history, up to 10 apps. |
| Best for | Teams embedding collaborative documents in Salesforce records. | Teams coordinating conversations, apps and work in one workspace. |
| Core strength | Collaborative documents, spreadsheets and chat in Salesforce. | Channels, huddles, external messaging and workflows. |
| Learning curve | Learning-curve details not published. | Learning-curve details not published. |
| Integrations and data | Embed live collaborative documents in Salesforce records. | Paid plans include unlimited app integrations. |
| Team and seat costs | Plus $25; Advanced $100 annually; higher monthly prices unpublished. | Business+ $15; Enterprise+ $45 annually; Enterprise monthly unpublished. |
| Support | Support details not published on the vendor's site. | Support details not published on the vendor's site. |
Quip Choose Quip if
- Choose Quip if Salesforce records need embedded collaborative documents.
- Choose Quip if your team works in shared documents and spreadsheets.
- Choose Quip if Salesforce-specific sales or service workflows matter.
Slack Choose Slack if
- Choose Slack if your team needs channels, huddles and chat.
- Choose Slack if a free plan is important.
- Choose Slack if you need unlimited app integrations on paid plans.
02Pricing compared
Quip has no free plan. Starter costs $10 per user per month with annual billing, or $12 with a monthly commitment. It includes unlimited documents and spreadsheets, group and 1-to-1 chat, and desktop, tablet, and mobile access. The pricing details list a $30 special offer for the first five users. Quip Plus is $25 per user per month with annual billing; Advanced is $100. Monthly commitment prices for Plus and Advanced are not published.
Slack has a free plan, but it limits message history to 90 days and apps to 10. Pro starts at $7.25 per user per month with annual billing, or $8.75 monthly. Business+ is $15 annually or $18 monthly. Enterprise+ lists an annual price of $45 per user per month; a monthly rate is not published. So Slack is cheaper to enter, while Quip’s price is harder to justify unless Salesforce-connected documents are central to the work.
03Features and depth
Quip’s distinguishing feature is the combination of collaborative documents and spreadsheets with chat, including the ability to embed real-time documents in Salesforce records. Its plans also step up from Starter’s core documents, spreadsheets, and messaging to Plus features such as single sign-on, an enterprise API, customization, and custom Live Apps. Advanced adds editing live documents in Salesforce and two-way sync with Salesforce data. That makes Quip the more directly relevant choice for Salesforce-centered processes.
Slack is built around team communication: channels, direct messages, huddles, Slack Connect conversations with clients and vendors, and workflows for tasks such as approvals and project updates. Its listed AI features include Slackbot, AI search, and AI-generated huddle notes, with advanced AI on Business+. Paid plans include unlimited message history and app integrations; Free caps history at 90 days and apps at 10. The product information positions Slack as a wider communication and connected-app workspace, not a document tool embedded in Salesforce records. Pick based on that difference, not feature-count claims.
04Ease of use and learning curve
For teams that mainly need channels, messages, huddles, and connected apps, Slack is the more natural starting point: those are its core collaboration features, and there is a free plan for basic chat. The free plan’s 90-day history and 10-app limit are meaningful constraints, though, so teams may need a paid plan as their requirements grow.
Quip brings documents, spreadsheets, and chat together, but its clearest advantage depends on using Salesforce records and processes. That can make it a better fit for Salesforce teams, but less compelling if your team just wants a general-purpose chat workspace. Quip’s plan tiers also add Salesforce-specific capabilities, and there is no free plan. Neither product’s published information gives training time or setup requirements, so we wouldn’t promise that one is universally easier to learn.
Questions people ask
Is Slack still widely used?
The product information describes Slack as a team communication and work platform, but it does not publish user counts or adoption data. We can compare its features and plan limits here; we can’t verify how widely it is used from the published information.
Did Salesforce buy Slack?
The published product information identifies Quip as Salesforce’s productivity platform, but it does not say whether Salesforce bought Slack. We can’t confirm that claim from these sources.
Can Slack be used as a CRM?
The listed Slack features focus on communication, connected apps, AI tools, and workflows. Slack Connect supports conversations with clients and vendors, but the published information does not describe Slack as a CRM or list CRM features.
Is Slack basically just Discord?
The published information describes Slack as more than team chat: it includes channels, huddles, Slack Connect, workflows, connected apps, and AI search and tools. It doesn’t compare Slack with Discord, so we can’t make a detailed product-to-product equivalence claim.