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Most buyers should pick MailerSend.
Choose MailerSend if low entry cost or SMS and WhatsApp matter: it has a free plan for 500 emails a month, and Hobby costs $7 monthly or $5.60 billed yearly. Choose Mailchimp Transactional Email if you already have an active Standard or Premium account and want its Mailchimp templates and deliverability tools. Its demo allows 500 test sends to verified domains, but paid sending starts at $20 per 25,000-email block. Both offer API and SMTP sending.
01Side by side
| Mailchimp Transactional Email | MailerSend | |
|---|---|---|
| Starting price | $20 per 25,000-email block | Free; Hobby from $5.60 yearly |
| Free plan | 500-send demo; verified domain required | 500 emails monthly |
| Best for | Active Mailchimp Standard or Premium accounts | Apps needing email, SMS, and WhatsApp |
| Core strength | Deliverability tools and Mailchimp templates | Email, SMS, and WhatsApp messaging |
| Learning curve | Not published | Not published |
| Integrations/data | Mailchimp templates, logs, metrics, and webhooks | API, SMTP, analytics, activity, and webhooks |
| Team/seat costs | Seat pricing not published | Five seats on Hobby and Starter; none extra listed |
| Support | Review support score: 5/10 | Review support score: 5.5/10 |
Mailchimp Transactional Email Choose Mailchimp Transactional Email if
- Choose Mailchimp Transactional Email if you already use Mailchimp.
- Choose it for Handlebars or Mailchimp merge-tag templates.
- Choose it for dedicated IPs and automated IP warming.
MailerSend Choose MailerSend if
- Choose MailerSend if you want a free 500-email monthly plan.
- Choose it for transactional SMS and WhatsApp messaging.
- Choose it for listed seat caps and no extra seat cost.
02Pricing compared
MailerSend has the lower entry price: its Free plan includes 500 emails a month, and Hobby costs $7 monthly or $5.60 a month with yearly billing. The listed Hobby cap is 5,000 emails monthly; extra email costs $1.50 per 1,000. Starter and Professional prices are not published on the vendor's site, though both list 50,000 emails monthly.
Mailchimp Transactional Email requires an active Standard or Premium Mailchimp account for paid sending. Its demo allows 500 sends to verified domains. Paid sending starts at $20 per 25,000-email block monthly and drops to $10 per block at 161 or more blocks. Unused emails do not roll over, and sending stops at the limit unless blocks auto-purchase. Annual prices are not published. A dedicated IP costs $29.95 monthly.
03Features and depth
Both services support transactional sending through an API or SMTP, so either can fit an app that needs event-triggered messages without switching its sending method. Mailchimp Transactional Email adds Handlebars and Mailchimp merge-tag templates, plus the ability to import designs from a linked Mailchimp account. Its listed deliverability tools include dedicated IPs, automated IP warming, branded tracking domains, and SPF, DKIM, and DMARC authentication. It also processes inbound email and sends webhook events for activity such as opens, clicks, bounces, complaints, and rejections.
MailerSend covers more messaging channels in its listed product scope: transactional email, SMS, and WhatsApp through the WhatsApp Business API. It also offers email verification, delivery tracking, webhooks, and team controls including role-based access, two-factor authentication, and SSO. Mailchimp lists transactional SMS too, but it uses SMS marketing credits and the price is not published. For email-specific controls and Mailchimp-linked templates, Mailchimp has more listed depth; for multichannel messaging, MailerSend has the broader stated offering.
04Ease of use and learning curve
Neither product avoids technical setup: both expect you to send through an API or SMTP relay. Mailchimp may be the shorter route if your team already has an active Standard or Premium account and uses Mailchimp templates. Otherwise, the account requirement adds a cost and setup dependency just to access transactional sending.
MailerSend has a free tier for testing and small workloads, along with an app-based email builder, but its caps are tight: 500 emails monthly on Free and 5,000 on Hobby. Higher plans add capacity and controls, while prices for Starter and Professional are not published on the vendor's site. MailerSend’s listed activity retention also varies by plan, from one day on Hobby to 30 days on Professional.
Questions people ask
Which is cheaper, Mailchimp Transactional Email or MailerSend?
MailerSend is cheaper to start: Free includes 500 emails monthly, and Hobby is $7 monthly or $5.60 with yearly billing. Mailchimp Transactional Email’s demo also allows 500 test sends, but paid sending starts at $20 per 25,000-email block each month, and requires an active Standard or Premium Mailchimp account.
Does MailerSend have a free plan?
Yes. MailerSend’s Free plan lists 500 emails per month, API and SMTP access, email threads support, and a drag-and-drop builder. It is a small testing allowance, not a substitute for a higher-volume sending plan. The Mailchimp Transactional Email demo also allows up to 500 sends, but only to verified domains.
Can Mailchimp Transactional Email send SMS and WhatsApp messages?
The published details list transactional SMS for Mailchimp Transactional Email, using SMS marketing credits; its price is not published. They do not list WhatsApp support for Mailchimp Transactional Email. MailerSend lists both SMS and WhatsApp Business API messaging, though WhatsApp pricing is not published.
Do I need a Mailchimp marketing plan to use Mailchimp Transactional Email?
For paid sending, yes: Mailchimp Transactional Email is listed as a paid add-on for active Mailchimp Standard or Premium accounts. Its demo mode is separate and allows up to 500 test emails sent to verified domains. If you do not already meet the account requirement, compare the combined cost before choosing it.