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Most buyers should pick Judge.me.
Choose Judge.me for a lower-cost Shopify review app: its free plan includes unlimited product and store reviews, and the Awesome tier is $15/month. Choose Loox if visual reviews are the priority and its order caps fit: Beginner is free for 500 total orders, while Convert costs $49.99/month for 300 orders, then $50 per additional 300. Loox also has an Unlimited plan at $299.99/month. Both list AI review tools; Judge.me publishes more integration detail.
01Side by side
| Judge.me | Loox | |
|---|---|---|
| Starting paid price | $15/month; free plan available | $49.99/month; free plan available |
| Free plan | Unlimited product and store reviews | 500 total orders |
| Best for | Broad review collection and syndication | Photo and video reviews |
| Core strength | Review tools, syndication, and integrations | Visual reviews and customizable widgets |
| Learning curve | Not published | Not published |
| Integrations/data access | 160+ integrations; review syndication | API, webhooks, custom integrations |
| Team/seat costs | Not published | Not published |
| Support | 24/7 chat and email | Not published |
Judge.me Choose Judge.me if
- Choose Judge.me if you want unlimited reviews on a free plan.
- Choose Judge.me if you need a lower-cost paid tier.
- Choose Judge.me if you want 160+ listed integrations.
Loox Choose Loox if
- Choose Loox if photo and video reviews are your priority.
- Choose Loox if its 500-order free plan fits your store.
- Choose Loox if you need API access or webhooks.
02Pricing compared
Judge.me is the lower-cost option on the published plans: its Free tier includes unlimited product and store reviews, and Awesome costs $15 per month. The pricing page lists monthly prices; annual rates are not published. Loox’s free Beginner plan is capped at 500 total orders. Convert costs $49.99 per month for 300 orders per month, then $50 for each additional 300 orders. Its Unlimited plan is $299.99 per month with no order overage charges. Loox lists a 14-day free trial for its paid plans and bills on Shopify’s 30-day subscription cycle; no annual price is published. These limits measure different things: Judge.me lists unlimited reviews, while Loox’s plans specify order caps. Check which cap applies to your store before comparing the monthly totals.
03Features and depth
Both apps collect and display reviews, but they emphasize different things. Judge.me supports text, photo, and video reviews, automated requests, imports, customizable widgets, and review summaries. It also lists sharing with Google Shopping, Rich Snippets, TikTok Shop, Meta Shop, and the Shop app. Its Awesome plan adds AI snippets, summaries, and responses, plus referrals, coupons, integrations, and full customization; the Free plan includes Google Rich Snippets and review displays. Judge.me says it connects with 160+ email, support, loyalty, and SMS tools.
Loox puts more weight on visual reviews: photo and video requests, customizable widgets, incentives, and requests for video reviews from a vetted community. Its AI tools sort reviews, highlight persuasive phrases, and translate them. It also offers referrals, smart discounts, an API, and webhooks for custom integrations and workflows. Both list AI features, but Judge.me gives a clearer published integration count. Choose based on whether you need broad review syndication and integrations or Loox’s visual-review and API options.
04Ease of use and learning curve
Neither product’s published materials publish setup time, onboarding requirements, or a detailed learning curve, so we wouldn’t call one definitively easier. The scope does offer a practical guide: Judge.me lists automated requests, imports, widgets, syndication, and 160+ integrations, while Loox lists visual-review requests, widgets, referrals, API access, and webhooks. More options can mean more configuration, but that isn’t a measure of actual setup difficulty.
For a simpler cost decision, Judge.me has a free plan with unlimited reviews and a $15 paid tier. Loox’s Beginner plan has a 500-total-order cap, and its paid plans introduce order limits or a much higher unlimited tier. If you’re evaluating setup, confirm the workflow and integrations you need before switching.
Questions people ask
Which is cheaper, Judge.me or Loox?
Judge.me is cheaper on the listed prices: it offers a free plan and its Awesome tier is $15 per month. Loox has a free plan, but its Convert tier is $49.99 per month and Unlimited is $299.99 per month. Loox’s free plan is capped at 500 total orders.
Does Loox limit orders?
Yes. The pricing information lists 500 total orders for Loox Beginner and 300 orders per month for Convert, with $50 charged for each additional 300 orders. Unlimited costs $299.99 per month and has no overage charges. The listed plans do not describe Judge.me review limits as order caps.
Which app is better for photo and video reviews?
Both support photo and video reviews. Judge.me lists unlimited photo and video reviews on its Free plan. Loox centers its offering on visual reviews, with timed requests, incentives, customizable widgets, and requests for video reviews from a vetted community. Your choice depends on the workflow and plan limits you need.
Do Judge.me and Loox include AI review tools?
Both list AI review tools. Judge.me offers review summaries, reply suggestions, and translation across 38 languages; its Awesome plan lists AI snippets, summaries, and responses. Loox lists tools to sort reviews, highlight persuasive phrases, and translate them. The published Loox pricing details don’t specify which plan includes each AI feature.