We may earn a commission if you buy through links on this page. It never changes a score or a ranking. How we make money
It's a split decision.
Choose Jotform if price and a free plan matter most: its Starter plan is free, and paid plans start at $34/month with annual billing ($39 month-to-month). Choose Formstack when forms need to feed Salesforce or sit inside document and e-signature workflows. Its Forms plan starts at $83/month billed annually ($99 monthly), and Suite adds document deliveries and unlimited eSignatures. Formstack lists Salesforce-native options; Jotform is the cheaper general-purpose form builder.
01Side by side
| Formstack | Jotform | |
|---|---|---|
| Starting price | From $83/month annually billed; $99 month-to-month | From $34/month annually billed; $39 month-to-month |
| Free plan | No free plan listed | Free Starter plan: 5 forms, 100 monthly submissions |
| Best for | Salesforce-connected forms, documents, signatures, and workflows | Lower-cost forms, surveys, and payment collection |
| Core strength | Document generation and Salesforce workflows | Form building, payments, and conditional logic |
| Learning curve | Review ease-of-use score: 7.5/10 | Review ease-of-use score: 5/10 |
| Integrations and data | Salesforce-native options; 100+ software integrations | App integrations; integration count not published |
| Team and seat costs | Forms: 1 Builder; Suite: 3; extra-user prices unpublished | Solo plans; multi-user Enterprise is custom-priced |
| Support | Review support score: 4.5/10 | Review support score: 5/10 |
Formstack Choose Formstack if
- Choose Formstack if Salesforce-native forms are central to your workflows.
- Choose Formstack if you generate documents and collect e-signatures.
- Choose Formstack if published integration breadth matters.
Jotform Choose Jotform if
- Choose Jotform if you need a free starter tier.
- Choose Jotform if you want paid plans from $34/month annually.
- Choose Jotform if you need payment forms and conditional logic.
02Pricing compared
Jotform costs less to start. Its Starter plan is free and includes 5 forms and 100 monthly submissions, but Jotform branding cannot be removed. Paid plans start at $34 per month with annual billing or $39 month-to-month for Bronze, which includes 25 forms and 1,000 monthly submissions.
Formstack has no free plan; its 14-day trial is the entry point. Forms costs $83 per month with annual billing or $99 monthly, and includes 1 Builder user, 25 forms, and 1,000 submissions per form. Suite costs $250 per month annually or $299 monthly, with 3 users, 100 forms, 5,000 submissions per form, and 250 document deliveries monthly. Both list custom pricing for their higher-end options. Formstack’s Forms plan is expensive if you only need basic forms.
03Features and depth
Jotform covers general-purpose form building, surveys, payment collection, conditional logic, branding, reports, and workflow automation. Its forms can send submissions to connected business apps. The free Starter plan has a clear ceiling: 5 forms, 100 monthly submissions, and Jotform branding. Paid tiers raise those caps; for example, Gold lists 100 forms and 10,000 monthly submissions.
Formstack’s pitch is broader than form collection: it combines forms with document generation, e-signatures, and workflow automation. Its Suite plan includes 250 document deliveries per month and unlimited eSignatures. The pricing page lists 1,000 submissions per form on Forms and 5,000 per form on Suite, rather than Jotform’s monthly submission caps. For Salesforce-heavy teams, Formstack lists Salesforce-native forms and document generation under Salesforce Solutions, with custom pricing. Jotform lists payment features and app integrations, but the published pricing information does not list Salesforce-native solutions.
04Ease of use and learning curve
Both products are no-code builders, but the published reviews point to different trade-offs. Jotform’s review describes a capable form and workflow tool that can feel cluttered, and gives it a lower ease-of-use score than Formstack. That is worth weighing if your team mainly needs quick surveys or simple forms.
Formstack’s review rates ease of use higher, while noting that it is expensive for forms alone. Its wider forms, documents, signatures, and workflow scope may also mean more to configure than a basic form builder. We would choose based on the work to be done: Jotform for standalone forms and payments, Formstack when document or Salesforce processes are part of the job.
Questions people ask
Which is cheaper, Formstack or Jotform?
Jotform is cheaper to start: it has a free Starter plan, and Bronze starts at $34 per month with annual billing or $39 month-to-month. Formstack has no free plan; its Forms plan starts at $83 per month annually or $99 monthly, according to the published pricing.
Does Formstack integrate with Salesforce?
Yes. Formstack lists Salesforce-native forms, one-click document generation, Experience Cloud integration, and Salesforce Shield compatibility under its Salesforce Solutions offering. That option has custom pricing. Jotform’s published feature information mentions app integrations, but does not specify a Salesforce-native offering.
Does Jotform have a free plan?
Yes. Jotform’s Starter plan is free and includes 5 forms, 100 monthly submissions, 100 MB of space, and 10,000 monthly form views. Jotform branding cannot be removed on Starter. The published pricing lists no free plan for Formstack.
Which product supports e-signatures and document generation?
Formstack lists document generation and e-signatures as part of its product offering. Its Suite plan includes 250 document deliveries per month and unlimited eSignatures. Jotform’s published feature and pricing information lists report generation and signed-document allowances, but not a comparable document-generation and e-signature workflow.