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It's a split decision.
Pick Conga CPQ if your team needs to configure complex products and produce quotes and proposals across sales channels. Its pricing is custom and not published, so get a quote before comparing value. PROS is the better fit only for airline teams seeking retail product management, offer construction, pricing, and marketing. The published PROS site describes Kairos as an airline retail platform, not a clearly defined standalone Smart CPQ product, so these are not like-for-like options.
01Side by side
| Conga CPQ | PROS Smart CPQ | |
|---|---|---|
| Starting price | Not published; contact sales | Not published |
| Free plan | No free plan listed | No free plan listed |
| Best for | Complex product and service quoting | Airline retailing, pricing, and offers |
| Core strength | Configuration, quotes, and proposals | Airline offers, pricing, and merchandising |
| Ease of use | Review ease score: 5.5 | Review ease score: 5 |
| Integrations and data | Connectors, open APIs, shared commerce data | Real-time airline inventory across channels |
| Team and seat costs | Seat and usage limits not published | Seat and usage limits not published |
| Support | Review support score: 5 | Review support score: 5 |
Conga CPQ Choose Conga CPQ if
- You need complex product or service configuration and accurate quotes.
- You create proposals across direct, partner, and online sales.
- You want connectors and open APIs for existing systems.
PROS Smart CPQ Choose PROS Smart CPQ if
- You run an airline retail operation.
- You need airline offer construction and pricing against demand and capacity.
- You want marketing across digital channels for airline offers.
02Pricing compared
Neither vendor publishes a usable list price for this comparison. Conga CPQ is quote-based: its pricing information lists no standard tiers, no seat or usage limits, and says to contact sales. PROS does not publish monthly or annual pricing, and its published pricing information lists no plans. So there is no public starting price, published cap, or apples-to-apples package to compare. The published information also does not confirm a free plan or trial for either product. Ask Conga for a quote that spells out seats and usage, since those limits are not published. Ask PROS to define which Kairos capabilities are included in the proposed scope; its public description covers airline retail, not a clearly defined Smart CPQ package. Without those details, we would compare proposals, not sticker prices.
03Features and depth
Conga CPQ is the closer match for teams that need configure-price-quote work: its description centers on configuring complex products and services, automating order configuration, and creating quotes and proposals. It also describes AI-driven pricing intelligence, shared commerce data for sales, legal, and finance, and connectors and open APIs for existing systems. The stated channels include direct, partner, and online sales.
PROS is materially different. Its the vendor's homepage describes Kairos as an AI-driven airline retailing platform: airline teams can manage products, use real-time inventory visibility, optimize offers and prices against demand and capacity, construct offers for a shopping moment, and market them across digital channels. The suite also covers capacity management, dynamic pricing, sales, and distribution. Those are broader airline retail functions, not evidence of a like-for-like CPQ feature set. The published material does not define standalone PROS Smart CPQ boundaries. Teams should confirm the actual product and modules being quoted.
04Ease of use and learning curve
Neither published description gives enough detail to compare setup, onboarding, interface, or training. Conga’s stated work—configuring complex products and services, then producing quotes and proposals—suggests a workflow built around detailed product rules; teams should ask how those rules are maintained and who needs training. PROS describes airline product, pricing, offer, and marketing workflows, so its fit depends on an airline team’s needs and operating processes. That is a difference in scope, not proof that one product is easier. We would ask both vendors to show the workflows relevant to the buying team and clarify implementation requirements before treating ease of use as a deciding factor.
Questions people ask
Which product should we choose?
Choose Conga CPQ if you need to configure complex products and create quotes and proposals across direct, partner, or online sales. Consider PROS if you are an airline team looking for product management, offer construction, pricing, and marketing. Confirm the PROS product scope before comparing it directly with CPQ.
Is PROS Smart CPQ a direct Conga CPQ alternative?
The published PROS site describes Kairos as an AI-driven airline retail platform, not a clearly defined standalone Smart CPQ product. Its listed capabilities focus on airline products, pricing, offers, and marketing. We would not treat it as a like-for-like alternative without confirmation from PROS.
How much do Conga CPQ and PROS cost?
Neither has published pricing in the published information. Conga lists custom, quote-based pricing and does not publish seat or usage limits. PROS does not publish monthly or annual pricing or list plans. Request proposals that specify the product scope, limits, and included modules.
Can we try either product for free?
The published information does not confirm a free plan or free trial for either product. Ask each vendor whether a trial or guided evaluation is available, and confirm what features and product scope it would include before using it to compare the two.