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Most buyers should pick RemotePC.
Choose BeyondTrust Remote Support for service desks and third parties that need credential management, just-in-time access and session controls; its price and seat limits are not published. Choose RemotePC for access to Windows, Mac and Linux computers, with file transfer, printing and multi-monitor support. Its pricing page lists plans from $1.84 per month with annual billing, but check the computer caps: Solo includes one computer, Pro 10, Team 50 and Enterprise 100.
01Side by side
| BeyondTrust Remote Support | RemotePC | |
|---|---|---|
| Starting price | Custom quote; starting price not published | $1.84/month with annual billing |
| Free plan | No free plan listed | No free plan listed |
| Best for | Service desks and third-party vendor access | Individuals or teams accessing remote computers |
| Core strength | Credential, just-in-time and session management | Remote access, file transfer and printing |
| Learning curve | Review flags operational overhead | Review ease-of-use score: 7/10 |
| Integrations and AI access | Integrations not published | AI access with ChatGPT, Claude and others |
| Team and seat costs | Custom quote; seat limits not published | Team: $18.72/month annually; unlimited users, 50 computers |
| Support | Support details not published | Pro lists 24/7 email and chat support |
BeyondTrust Remote Support Choose BeyondTrust Remote Support if
- Choose BeyondTrust Remote Support if service desks need just-in-time access controls.
- Choose BeyondTrust Remote Support if vendors need managed remote access.
- Choose BeyondTrust Remote Support if credential and session management are priorities.
RemotePC Choose RemotePC if
- Choose RemotePC if you want published prices and computer caps.
- Choose RemotePC if you need remote file transfer, printing or multi-monitor support.
- Choose RemotePC if AI assistant access to remote computers matters.
02Pricing compared
RemotePC is the only product here with published list prices. Its pricing page lists annual-billing monthly equivalents of $1.84 for Solo, $6.22 for Pro, $18.72 for Team and $37.47 for Enterprise. Monthly billing is $2.46, $8.29, $24.96 and $49.96, respectively. The page says annual billing saves 25%. Solo includes one computer, Pro 10, Team 50 and Enterprise 100.
BeyondTrust Remote Support is sold by custom quote. Its starting price, seat limits and usage limits are not published, and monthly versus annual billing terms are not published. A 14-day trial is available upon request; RemotePC lists a seven-day trial. RemotePC is easier to budget from its public pricing, while BeyondTrust requires a quote to compare costs. Check RemotePC’s add-on computer pricing if you need more than your plan’s included cap.
03Features and depth
BeyondTrust Remote Support is positioned for service desks and third parties that need controlled access. Its product description highlights credential management, just-in-time access and session management as part of its zero-trust access solution. That makes it the more relevant fit when managing access for vendors and service desk work is the priority. Pricing materials do not publish seat or usage limits, so confirm those with BeyondTrust.
RemotePC is geared toward connecting to computers across Windows, Mac and Linux. It lists file transfer, remote printing, multi-monitor support and computer management, alongside session tools such as recording, chat, a whiteboard, sticky notes and host locking. Its description also lists connections with ChatGPT, Claude and other AI assistants for natural-language computer management. Team includes on-demand remote support, while the listed plans have explicit computer caps: 1, 10, 50 or 100. The choice is less about a shared feature checklist than the job: controlled service-desk and vendor access, or broad computer access with practical remote-work tools.
04Ease of use and learning curve
The available review scores rate RemotePC higher for ease of use: 7/10, compared with 5/10 for BeyondTrust Remote Support. Those scores are a useful signal, not a guarantee of how either product will fit your team. BeyondTrust’s review describes it as capable and security-focused, but notes operational overhead.
The products also serve different workflows. RemotePC’s plans are organized around users and computer counts, so check whether your required fleet fits the cap. BeyondTrust does not publish seat or usage limits, so ask about those and the access setup before committing. We would compare the admin work involved in managing credentials and sessions against your need for file transfer, printing, multi-monitor access and session tools.
Questions people ask
Which is cheaper, BeyondTrust Remote Support or RemotePC?
RemotePC has published prices, starting at $1.84 per month as an annual-billing monthly equivalent for Solo. BeyondTrust Remote Support is priced by custom quote; its starting price and billing terms are not published. The actual cost comparison depends on your RemotePC plan and any BeyondTrust quote.
Does RemotePC support Windows, Mac and Linux?
Yes. RemotePC lists access to Windows, Mac and Linux computers from another computer, mobile device or web browser. Its Solo plan includes PC, Mac and Linux access, along with one user and one computer. Check the higher plan caps if you need to connect to more computers.
Which product is better for service desks and vendor access?
BeyondTrust Remote Support is described as a tool for service desks and third parties, with credential management, just-in-time access and session management. RemotePC’s Team plan lists on-demand remote support, but the published product information does not describe the same credential and just-in-time access controls.
What are the trial periods?
RemotePC lists a seven-day free trial. BeyondTrust Remote Support lists a 14-day trial upon request. The published pricing information does not detail trial restrictions or what happens when a trial ends, so confirm those terms with each vendor before signing up.