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Most buyers should pick Atera.
Pick Atera if you need RMM and endpoint management with published per-technician pricing: its MSP Pro plan starts at $129 per technician/month billed annually ($139 monthly) and offers a 30-day trial. Pick HaloPSA if you want broader service workflows, ticketing, customer data and projects; its standard USD seat price is not published, and onboarding is bespoke. Both lack free plans; check seat, onboarding and module costs before switching.
01Side by side
| Atera | HaloPSA | |
|---|---|---|
| Starting price | MSP Pro: $129/technician/month, billed annually | USD price not published; UK rate £66 annually |
| Free plan | No free plan; 30-day trial | No free plan; 30-day trial |
| Best for | Internal IT and MSPs needing RMM | Teams managing service workflows across departments |
| Core strength | Endpoint monitoring, management and patching | Ticketing, workflows and service management |
| Learning curve | Review ease-of-use score: 6.5 | Review ease-of-use score: 5 |
| Integrations and data | File-transfer limits vary by plan | All modules and integrations; no ticket or data-volume fees |
| Team and seat costs | Per technician; endpoints are unlimited | Per agent; end users and customers are free |
| Support | Review support score: 5 | Review support score: 4 |
Atera Choose Atera if
- Choose Atera if RMM and endpoint management are priorities.
- Choose Atera if you want published per-technician plan prices.
- Choose Atera if unlimited endpoints fit your team’s needs.
HaloPSA Choose HaloPSA if
- Choose HaloPSA if you need service workflows across departments.
- Choose HaloPSA if free end-user and customer seats matter.
- Choose HaloPSA if ticket and data-volume charges are a concern.
02Pricing compared
Atera publishes more usable USD pricing. Its MSP Pro plan is $129 per technician/month with annual billing or $139 monthly; that entry plan is Windows-only and allows up to five custom asset types. For internal IT, Professional starts at $149 per technician/month annually or $169 monthly. Both products offer a 30-day trial and no free plan.
HaloPSA does not publish a standard USD seat price. Its pricing page lists £66 per agent/month billed annually for UK customers, with monthly pricing not published. The All-in-one plan charges the same for named or concurrent licences, and says end users and customers are free, with no ticket or data-volume charges. Required onboarding is bespoke. Get a written quote that includes onboarding and any modules before comparing totals.
03Features and depth
Atera is the clearer fit when the job includes endpoint management. It combines RMM, endpoint visibility and control, patching, asset management, ticketing and service desk tools. Its AI agent, Robin, is described as resolving device and cloud issues, but its add-on price is not published. Atera also lists IT and ticket automations.
HaloPSA is positioned around service management across IT, customer service, business teams and MSPs. Its feature set includes ticket workflows, no-code automation, a self-service portal, asset management and CMDB, plus a knowledge base, chatbot and AI capabilities. It also covers customer data and projects. The published feature information does not describe HaloPSA as an RMM or patch-management platform, so teams needing those functions should confirm requirements rather than assume they are included. In short: Atera leans toward managing devices alongside support; HaloPSA leans toward organising service work across teams.
04Ease of use and learning curve
The review scores give Atera a modest edge on ease of use: 6.5 versus 5 for HaloPSA. That is a signal, not proof that either product will be simple to roll out. Atera bundles endpoint tools and ticketing, so teams should check whether its technician-based plans and plan-specific limits match their setup.
HaloPSA offers no-code workflow setup, but its broader service and business scope may require more configuration decisions. Its onboarding package is required and priced bespoke, so ask for the scope, cost and implementation responsibilities before switching. The review scores also rate support at 5 for Atera and 4 for HaloPSA; treat those as review assessments, not a service guarantee.
Questions people ask
How much does Atera cost compared with HaloPSA?
Atera MSP Pro is $129 per technician/month billed annually or $139 monthly. HaloPSA does not publish a standard USD seat price; its page lists £66 per agent/month billed annually for the UK. HaloPSA onboarding is bespoke, so request a full quote before comparing total costs.
Is Atera or HaloPSA better for an MSP?
Choose based on the work you need covered. Atera MSP plans include RMM and endpoint-management capabilities alongside ticketing. HaloPSA focuses on service workflows, tickets, customer data and projects. Confirm each product’s plan limits, onboarding costs and required integrations against your current stack before switching.
Does HaloPSA include RMM and patch management?
The published HaloPSA feature information highlights service management, ticketing, automation, portals, assets and CMDB, but does not list RMM or patch management. Atera explicitly lists remote monitoring and management and patching. Ask HaloPSA to confirm any device-management requirements before treating it as an Atera replacement.
Can we try Atera and HaloPSA before switching?
Both products list a 30-day trial, and neither has a free plan. A trial does not settle the full cost: Atera’s Robin AI add-on price is not published, while HaloPSA requires bespoke onboarding. Confirm trial terms and the post-trial quote with each vendor.